Frequently Asked Questions (FAQ)
We recommend placing your custom cake order at least one week in advance. Complex designs may require more time.
🔒Note: Your order is only confirmed after full payment is received.
• For cancellations, please notify us at least 5 days in advance. • To change the pick-up date, notify us at least 3 days in advance. • Changes are only allowed if the new date is available. 🔄 Once confirmed, no changes can be made to design or content.
Our cakes typically achieve 80%–90% similarity with reference images. If you're seeking an exact replica, please consider carefully.
You're welcome to share your ideas—our team will suggest achievable, beautiful designs.
Pricing depends on: • Cake size • Design complexity • Decoration materials Please share reference images for an accurate quote.
Yes! All custom cakes come with your choice of flavor. We offer a wide selection—including seasonal flavors.
🍓 Ask us about our current flavor options!
• 6 inches → serves 3–6 people
• 8 inches → serves 6–10 people
• 10 inches → serves 10–15 people
• Double-layer options → 8” + 6” and 10” + 8”
💳 We accept cash, card, Zelle, Alipay, and WeChat Pay.
🕑 Custom Cakes are available for pick-up between 2:00 PM – 8:00 PM on your reserved day.
If you need morning pick-up, please let us know in advance—we may be able to accommodate depending on our workload (not guaranteed).
Pick-Up & Storage Notice
• Cakes are made with fresh whipped cream and soft chiffon layers. • For safe transport, place the cake flat and secure—preferably on the front passenger-side floor or have it held by a passenger. • Avoid sharp turns, sudden stops, or leaving the cake in a hot car.
• Our cakes contain no preservatives—they must be refrigerated. • Consume within 2 days for best freshness. • Once taken out of the fridge, enjoy within 1 hour.
• We use food-safe edible coloring, which may stain fingers temporarily. • If concerned, you may remove the outer layer before serving. • Always remove non-edible decorations like toppers, toys, and fresh flowers.
• Our cakes contain eggs, milk, flour, sugar, fruit and etc. • Please inform us of any allergies before ordering. • If allergic, avoid consumption.
We recommend supervising children while enjoying the cake.
Thank you for choosing us!
We appreciate your support and hope our cakes bring sweetness and joy to your celebrations.